How OnTrak is Different - We function as a provider in your network and your MBHO’s network, complementing your existing delivery system. We go much deeper than your current programs to address the uniquely difficult needs of your high-utilizing substance dependent members. » More

We coordinate with health plan personnel and other stakeholders involved in member care, such as providers, to identify candidates for enrollment into OnTrak. We also conduct advanced data mining techniques to identify members with a substance dependence diagnosis and who are high utilizers of health care services. Our analyses show that over 70% of high cost members with substance dependence do not have any substance dependence claims:  they are often not getting the care they need. » More