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An integral component of the Catasys program is the Care Coaching function. Care Coaches have expertise in the clinical treatment of substance dependence and are responsible for working directly with members to keep them engaged in treatment.
Care Coaches help members identify the motivation that inspires them to change their behavior. As our Care Coaches have significant experience in bringing people into treatment, they know how to develop a personalized rapport and relationship with
a member.
The relationship between the member and the Care Coach minimizes lapses and enables lifestyle modifications consistent with the recovery goals developed with their health care provider. Our integrated IT platform guides each member's Care Coach in the process of assessment, care planning and coaching.
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Care Coaches develop individualized Care Plans with members that address recovery goals as well as behavioral, medical and lifestyle needs, coordinating among other Treatment Program providers and other stakeholders. |
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Care Coaches support and augment the psychosocial treatment delivered by face-to-face therapy providers |
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Care Coaches continue to provide telephone support to members according to the Care Plan and member needs after face-to-face therapy is completed for
52 weeks. |
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